Privacy Policy

Last updated: April 18, 2026

1. Information we collect

When you register a SmartStand, we collect your email address, business name, and Google review URL. When customers submit feedback through a SmartStand, we collect the feedback message text only — no personal information is required from customers.

We may also collect:

• Account credentials (securely hashed, never stored in plain text)
• Information provided through Google OAuth if you choose to sign in with Google
• Basic usage data such as page views and interaction timestamps

2. How we use your information

We use the information we collect to:

• Provide and maintain the SmartStands service
• Link your business to your SmartStand so customers can leave reviews
• Deliver feedback submissions to you
• Send service-related communications
• Improve our services

3. Google OAuth

If you choose to sign in with Google, we receive your name, email address, and profile picture from Google. We do not access your Google contacts, emails, or any other Google services. We use this information solely for account authentication.

4. Data sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Data security

We implement industry-standard security measures to protect your data. Passwords are hashed using bcrypt and never stored in plain text. All data is transmitted over HTTPS.

6. Data retention

We retain your account information for as long as your account is active. Feedback data is retained until the business owner deletes it or closes their account. You may request deletion of your data at any time by contacting us.

7. Your rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your data. To exercise these rights, contact us at the email below.

8. Contact us

If you have questions about this Privacy Policy, contact us at support@smartstands.com.